Healthcare domain
US payer and provider workflows, claims, utilization management, EHR/EMR, and requirements aligned with HIPAA and CMS.
CHENNAI, INDIA · US HEALTHCARE
Arun SridharSenior Business Analyst
I work with healthcare teams to understand what they need, define how a system should work, and help get it delivered.
At CitiusTech, my work brings together clinical requirements, data platforms, and analytics. Before that, I worked on automation at TransUnion and healthcare applications at HCL, Virtusa, and Accenture.
Experience since November 2014Includes testing and consulting roles
COMPANIES I’VE WORKED WITH
WHAT I DO
Understanding the problem.
Working through the details.
My role sits between the people who use a system and the people who build it. These are the areas I spend most of my time on.
Requirements & strategy
Stakeholder workshops, JAD sessions, BRDs, functional specifications, gap analysis, and actionable acceptance criteria.
Agile delivery & UAT
Backlog prioritization, delivery coordination, scenario definition, defect triage, and business sign-off.
Data & automation
Data transformation requirements, SQL validation, reporting workflows, and business analysis for RPA solutions.
WHAT I’M EXPLORING
AI agents for everyday business analysis.
I’m exploring practical applications of AI agents through proofs of concept (POCs) to support work tasks, automate repetitive activities, and assist with data analysis. I’m focused on understanding how AI agents can be applied effectively in the day-to-day work of a Business Analyst.
My focus is hands-on experimentation - building and testing ideas to identify where AI agents can add practical value.
MY CAREER
From testing to
business analysis.
I started at Accenture in November 2014.
Each role has built on that foundation.
MAR 2023 — PRESENT
CitiusTech Healthcare IT
Senior Consultant / Senior Business Analyst
Healthcare data & analytics · Kanban · Jira & Confluence
Translate business and clinical needs into requirements for enterprise data and analytics solutions.
- Lead stakeholder workshops and maintain BRDs, functional specifications, and user stories.
- Define transformation rules and validation logic with data engineering and BI teams.
- Coordinate backlog priorities, UAT, defect triage, and business sign-off.
MAY 2022 — FEB 2023
TransUnion
Solution Consultant / Business Analyst
Intelligent automation · WorkFusion & UiPath
Analyzed credit-reporting workflows and documented requirements for RPA solutions, including business rules, exception handling, UAT, and audit-ready release evidence.
AUG 2020 — MAY 2022
HCL
Senior Business Analyst
Clinical utilization management · Agile
Led requirements analysis for payer workflows, claims adjudication, and authorization enhancements. Supported CMS traceability, backlog refinement, and UAT sign-off.
FEB 2019 — AUG 2020
Virtusa
Business Analyst
Production support & enhancements
Translated production issues into functional requirements and backlog items. Used SQL and BI tools for impact analysis, data validation, and release readiness.
NOV 2014 — JAN 2019
Accenture
Business Consultant Previously ETL Tester
Healthcare application support
Progressed from ETL testing (2014–2016) to business consulting (2016–2019), supporting healthcare application requirements, SQL validation, UAT, and release planning. Worked with patient registration and health plan administration workflows.
EDUCATION & CERTIFICATIONS
What I’ve studied
along the way.
Professional certifications
Certified Scrum Master
Scrum Alliance
SAFe 5.1
Scaled Agile
AHM 250
Academy for Healthcare Management
Certified Tester · Foundation
ISTQB / BCS
Education
M.Sc. Cyber Forensics & Information Security
University of Madras · 2018
B.Sc. Computer Science
Jaya College of Arts and Science · University of Madras · 2014
SKILLS & TOOLS
Business analysis / Requirements gathering / BRD & FRD / User stories / Agile & Kanban / UAT / Stakeholder management / Gap analysis / Data analysis / POC development / AI agent exploration / SQL / Tableau / Power BI
Jira / Confluence / Rally / MS Visio / Mockflow
GET IN TOUCH
Let’s talk.
If you’re looking for a business analyst with healthcare experience, I’d be happy to hear about your team and the work you’re doing.